VAHL ships elevator shoes from Skurup in southern Sweden to Sweden, Norway and the EU, with delivery in 2-5 business days for 59 SEK, 149 NOK or 7.95 EUR. EU prices include VAT with no customs fees, and in Norway VAT is paid at checkout, so nothing is added on delivery. Size exchanges are free. Returns are accepted within 14 days, with a return fee deducted from your refund. Cyprus and Malta have their own delivery times and rates, shown in the table.
| Market | Delivery | Shipping | VAT and customs | Return fee |
|---|---|---|---|---|
| Sweden | 2-5 business days | 59 SEK | VAT included, no customs fees | 59 SEK |
| Norway | 2-5 business days | 149 NOK | VAT paid at checkout, no fees on delivery | 149 NOK |
| EU | 2-5 business days | 7.95 EUR | VAT included, no customs fees | 11 EUR |
| Cyprus | 3-7 business days | 350 SEK | VAT included, no customs fees | 11 EUR |
| Malta | 3-7 business days | 750 SEK | VAT included, no customs fees | 11 EUR |
Where do the shoes ship from, and how fast?
Every order ships from the OGOship warehouse in Skurup, in southern Sweden. Weekday orders placed before 12:00 Swedish time ship the same day. From there, delivery takes 2-5 business days to Sweden, Norway and the EU, and 3-7 business days to Cyprus and Malta.
Will I pay customs or VAT on delivery?
No, not in our markets. EU prices already include VAT and there are no customs fees. Norway is outside the EU, so it works differently: VAHL is registered in the Norwegian VOEC scheme, VAT is paid at checkout, and there are no fees on delivery.
The shoes are made in Guangzhou, China, by a partner factory. Your order still ships from our warehouse in Sweden, so these terms apply to it.
What does a return cost?
You have 14 days from delivery to return a pair for any reason. The shoes must be unused, not worn outside and in the original box. A fixed return fee is deducted from your refund, and the original shipping is not refunded. If you paid the standard shipping rate, a full return costs you:
- Sweden: 59 SEK shipping + 59 SEK return fee = 118 SEK
- Norway: 149 NOK shipping + 149 NOK return fee = 298 NOK
- EU: 7.95 EUR shipping + 11 EUR return fee = 18.95 EUR
Full terms: returns and exchanges and shipping.
What if the size is wrong?
Exchange it. Size exchanges are free in every market: we cover both labels, so you pay nothing for the swap. The same 14 days and the same condition rules apply, so try the shoes indoors on a clean floor first. To get the size right the first time, measure your foot and compare it with the insole lengths in our elevator shoes sizing guide.
Which countries can order?
Sweden, Norway and all EU countries. We make no delivery promise for the UK or the US. If you are not sure about your address, email info@vahlstockholm.com before you order. We answer within 1-2 business days.
Which pair should I order?
- Stockholm: deep navy suede sneaker, 6 cm lift, 1 900 SEK. Our best seller.
- Oslo: black suede sneaker, 6 cm lift, 1 900 SEK.
- Venice: deep navy suede loafer, 5 cm lift, 2 100 SEK.
New to this kind of shoe? Start with our guide to elevator shoes for men.
Delivery and returns questions
Do you deliver elevator shoes to every EU country?
Yes. Delivery takes 2-5 business days for 7.95 EUR in the EU. Cyprus and Malta are the exceptions: 3-7 business days, at 350 SEK and 750 SEK.
Will I pay customs on elevator shoes ordered from Sweden?
No, not within the EU. EU prices include VAT and there are no customs fees. In Norway, VAT is paid at checkout and there are no fees on delivery.
The shoes are made in China. Does that mean import fees for me?
No. VAHL shoes are made in Guangzhou, China, by a partner factory, but your order ships from our warehouse in Skurup, Sweden. The same rules apply: no customs fees in the EU, and no fees on delivery in Norway.
Is shipping free?
Only with the code we send after newsletter signup. Without the code you pay the standard rate for your country. If you are ordering to Cyprus or Malta, email info@vahlstockholm.com first to check what the code covers.
What does it cost to return a pair from the EU?
An 11 EUR return fee is deducted from your refund, and the original shipping is not refunded. A size exchange costs nothing, because we cover both labels.
Do you deliver to the UK or the US?
We make no delivery promise for the UK or the US. Our markets are Sweden, Norway and the EU.